njooys

Shipping + Returns

We Offer Fast Shipping & Hassle Free Returns!

  • We Pay Shipping For All USA | Canada Orders Over $ 97
  • Most Orders Ship Within 1-5 Business Days
  • Our Fine Jewelry Is Handmade In The USA And Ships Within 3-5 Days
  • Your Product Will Arrive Within 10-15 Business Days
  • All US Taxes Are Included In Our Prices

  • We Pay Shipping For All International Orders Over $147
  • Most Orders Ship Within 1-5 Business Days
  • Our Fine Jewelry Is Handmade In The USA And Ships Within 3-5 Days
  • Your Product Will Arrive Within 17-26 Business Days
  • International Taxes May Occur At Checkout

  • We think you'll love your "Good Vibes" as much as we do. If for any reason you are not completely satisfied with your NJOOYS product, just return it within 60 days of receipt and you get a full refund of the purchase price. Please Contact Us for return requests. Send us an email to support@njooys.com, give us a call toll-free +1 (877) 6064879 or just shoot us a message using our chat feature at the bottom right-hand corner of this page.
  • Check our Refund Policy  

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

100% SATISFACTION GUARANTEE!

→ A: Please go to our Order Look Up Page to see the status of your order. 

→ A: Yes, we offer insured worldwide shipping.

→ A: Most products in our store are print to order! In other words, as soon as you place an order we produce your Item especially for YOU.

Your order usually ships within 1-5 days after your order is placed.
Your jewelry is hand-made for you in a small manufactory based in the US - all jewelry usually ships within 3-5 days. 
The shipping time itself depends on the country you want us to ship your order to. 
For the US you can add another 7-10 days for shipping.
For worldwide shipping, you can add another 14-21 days until your package will find it's final destination.

→ A:

The exact cost of shipping will be calculated at checkout. Shipping costs may vary depending on the destination and type & number of products ordered.

However, we pay shipping for all USA | Canada orders over $97 and all international orders over $147

→ A: For our US customers, we print and ship mostly from the US and for our European customers we print and ship most products from London | UK.

→ A: If UPS has not delivered your package yet we can use a service called Delivery Intercept. UPS charges $11 and we pass this charge along to you. Please call us to schedule a delivery intercept charge. Any packages that are not sent via UPS cannot be changed once they are shipped.

→ A: Please go to our Contact Form Page to send us an email or call us

>>> toll free +1 (877) 6064879