Shipping + Returns – N|JOOYS good vibes. everywhere
njooys

Shipping + Returns

We Offer Fast Shipping & Hassle Free Returns!

  • FREE Standard Shipping For All USA | Canada Orders Over $ 97
  • Most Orders Are Printed And Shipped Within 1-5 Business Days
  • Our Fine Jewelry Is Handmade In The US And Shipped Within 3-5 Days
  • Your Product Will Arrive Within 10-15 Business Days
  • All US Taxes Are Included In Our Prices
  • For More Information On Shipping Check Our Shipping FAQ >>> here

  • FREE Standard Shipping For All International Orders Over $147
  • Most Orders Are Printed And Shipped Within 1-5 Business Days
  • Our Fine Jewelry Is Handmade In The US And Shipped Within 3-5 Days
  • Your Product Will Arrive Within 17-26 Business Days
  • International Taxes May Occur At Checkout
  • For More Information On Shipping Check Our Shipping FAQ >>> here

  • We stand behind our products. If for any reason you are not completely satisfied with your NJOOYS products, we offer a full refund less shipping. Please Contact Us for return requests. Send us an email to support@njooys.com, give us a call toll-free +1 (877) 6064879 or just shoot us a message using our chat feature at the bottom right-hand corner of this page.
  • Check our Refund Policy  

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of you.

100% SATISFACTION GUARANTEE!

→ A: Please go to our Order Look Up Page to see the status of your order. 

→ A: Yes, we offer insured worldwide shipping.

→ A: Most products in our store are print to order! In other words, as soon as you place an order we produce your Item especially for YOU.

Your order usually ships within 1-5 days after your order is placed.
Your jewelry is hand-made for you in a small manufactory based in the US - all jewelry usually ships within 3-5 days. 
The shipping time itself depends on the country you want us to ship your order to. 
For the US you can add another 7-10 days for shipping.
For worldwide shipping, you can add another 14-21 days until your package will find it's final destination.

→ A:

USA:

Orders Over > $ 97 FREE Shipping
FIVE Items > and more FREE Shipping
ONE Item > $ 4,97
TWO Items > $ 6,97
THREE Items > $ 8,97
FOUR Items > $ 10,97

Canada:

Orders Over > $ 97 FREE Shipping
FIVE Items > and more FREE Shipping
ONE Item > $ 6,97
TWO Items > $ 8,97
THREE Items > $ 10,97
FOUR Items > $ 12,97

Worldwide:

Orders Over > $ 147 FREE Shipping
FIVE Items > and more FREE Shipping
ONE Item > $ 9,97
TWO Items > $ 12,97
THREE Items > $ 15,97
FOUR Items > $ 18,97

→ A: For our US customers, we print and ship mostly from the US and for our European customers we print and ship most products from London | UK.

→ A: We design all our collections in the USA - except when Eva is traveling - she is coming up with new design ideas all day every day, as she get's inspired where ever she currently is.

For our US customers, we print mostly in the US while for our European customers we print most Items in London | UK.

→ A: Unfortunately, we can not mark a package as a gift if it is not a gift from us to you. Please be aware that fraudulently claiming that a package is a gift can get you into trouble. Please read below.

Note: Some unscrupulous overseas suppliers openly advertise on the internet, or on their web-sites that they will deliberately either misdescribe items or underdeclare their value in order to evade customs charges that are legally due on importation. You should be aware that although the foreign sender may have completed the customs declaration form on the parcel you are regarded (in law) as the importer of the goods and responsible for the information on the declaration, and any customs charges that may be due. This means that if you purchase goods from these suppliers and the declaration is found to be false or misleading you may be liable to financial penalties or criminal prosecution. Furthermore, the goods themselves will be liable to forfeiture. It is in your own interests to ensure Customs declarations are completed properly.

→ A: If UPS has not delivered your package yet we can use a service called Delivery Intercept. UPS charges $11 and we pass this charge along to you. Please call us to schedule a delivery intercept charge. Any packages that are not sent via UPS cannot be changed once they are shipped.

→ A: Please go to our Contact Form Page to send us an email or call us

>>> toll free +1 (877) 6064879